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Better Healthcare Through Effective Communication
Things to know before we get started
Let's get started!
Meet your instructor (2:20)
Medical Disclaimer (0:28)
How to prepare to speak to your provider in a way that they can help you
Pass the ball or share a map (6:19)
Constraints on your healthcare provider (4:19)
A story of how bringing in a written summary can change the dynamics of the appointment (3:47)
Organizing all your symptoms helps prepare you to share with your provider (2:42)
Getting specific about the most important symptoms that you want addressed (14:13)
Additional tools that can help you more acuratly share with your provider (6:29)
Providers look for patterns - Can you share yours concisely?
Introduction (4:45)
A story on the importance of tracking patterns to provide context to your provider (1:54)
Tracking behaviors that might be influencing your symptoms (3:04)
Understand when & how to use trusted online sources to learn about your symptoms (6:00)
An example of starting with fatigue as the most basic problem (2:47)
Keeping track of what you've tried for chronic complaints (5:13)
Writing down what your provider needs to hear is important (5:04)
Additional information that can be helpful to include
Introduction (1:23)
Family & Personal Medical Histories (5:35)
Keeping your own Medical Records (9:27)
Create a summary statement for your provider
Elements of the summary statement (1:13)
Creating the summary statement (8:07)
Clarifying your mission statement for your appointment (4:32)
Steps for a successful appointment (3:40)
Preparing for a successful appointment (6:07)
Requesting lab work
Introduction & handout (3:21)
Complete Blood Count (CBC) (0:27)
Comprehensive Metabolic Panel (0:24)
Thyroid Stimulating Hormone (TSH) (0:55)
Ferritin (an iron marker) (1:42)
Hemoglobin A1C (1:44)
C Reactive Protein (CRP) (1:25)
Homocysteine (a Vitamin B marker) (0:20)
Vitamin D-25-OH (1:18)
Autoantibody testing (0:58)
Continuous Glucose Monitors (1:04)
Pharmacogenomic testing (1:38)
Final thoughts on getting lab work done (1:32)
All handouts and extra tools
Links to easily access the course material
Teach online with
Preparing for a successful appointment
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